Recent Posts

Storm Safety Tips

8/31/2018 (Permalink)

No one likes a rainy day, SERVPRO included. But they do happen, and when a storm strikes both you and your home are at risk. Sudden downpour, power outages, and downed wires are just the tip of the iceberg when it comes to an emergency. The key is to focus on what you can control in times of chaos.

Taking it back to an elementary level (literally) we here at SERVPRO recommend sharing these safety tips with your family, and even reviewing them for yourself!

Follow these 10 Rules from Alliant Energy Kids to stay in control and stay safe:

  1. Have a storm safety Kit Handy
  2. Stay Inside During thunderstorms and Blizzards
  3. Use flashlights instead of candles
  4. Don’t open the refrigerator or freezer unless you absolutely need to
  5. If your power goes out, have an adult notify the power company right away
  6. Don’t try to use a gas appliance to keep warm
  7. Ask an adult to unplug as many as many appliances as possible
  8. Don’t play near generators or heaters
  9. Stay away from damaged or downed lines
  10. Remind adults to watch out for power lines when they’re cleaning up outside

For the full article visit:

SERVPRO: Your 365/24/7 Friend

7/26/2018 (Permalink)

Storm Damage SERVPRO: Your 365/24/7 Friend SERVPRO Team

Flooding and water emergencies don’t wait for regular business hours, why would we? As your local SERVPRO we pride ourselves on our proximity and response times, during your emergency. Every second counts (and costs), we know that, and we make it our duty to not waste even one.

Emergencies happen. They can be unpredictable. They can be scary. They can be beat.

SERVPRO’s team of highly trained employees never stop preparing. Each and every SERVPRO team member has been thoroughly trained on fire restoration, water restoration, carpet & upholstery cleaning, and mold mitigation before stepping foot into the field. Together we can beat your emergency.

The fast response times by our highly trained employees are only possible because of our state of the art Fleet of response vehicles. Our fleet of cars, vans, pickup trucks, flatbed trucks, dumpsters trucks, and trailers, provide a vessel outfitted for your specific needs ready at the turn of a key.

We put the best people, in the best locations, and give them the best resources because our clients deserve nothing but the, you guessed it, best.

EPA Certified Firm

5/29/2018 (Permalink)

Whether you’re working on your home or business, choosing the right vendor can be difficult. No matter what the project, there is one thing that should be a number one priority when work is being performed in your home or business- SAFETY. Safety is extremely important to us; this is why our franchise is an EPA Certified Firm.

This means our workers are certified and trained in the use of lead-safe work practices to avoid potential lead based paint hazards to consumers and workers alike. Find out more about the laws governing renovators.

Not only have our employees undergone lead safety training, but OSHA training as well to insure safety on all job worksites from any hazard. When it comes to proper clean up Fire, Water, Mold, or Biohazards you can be sure we are doing it the right, safe way to prevent further contamination to any home or business.

Grill Safety this Summer

5/29/2018 (Permalink)

Summer is the time for picnics, barbeques and plenty of delicious food; however do you know all of the safety measures you should take with your grill? Three out of five households own a gas grill. Each year an average of 8,900 home fires are caused by grilling and about 16,000 patients went to the emergency room because of an injury involving a grill. Wow, that’s a lot. 

Most of these injuries and fires could have easily been avoided. So just in case, here are some tips on how to avoid injuries and fires while also enjoying those yummy summer-time meals:

  • Keep your grill away from your home and deck railings.
  • In order to safely turn on your grill, follow these steps:
    • Open the lid before turning on the grill
    • Turn on the propane tank
    • Turn on the knobs of the grill burner
    • Push ignition button (if you have one)
  • If your grill doesn’t ignite, let gas dissipate for at least 5 minutes before igniting again. 
  • To turn off your grill safely, turn the gas tank off first in order to keep excess gas from leaking out.

And in case of fire damage, you know who to call: SERVPRO!

Identifying & Treating Unseen Water Damage

5/1/2018 (Permalink)

Everyone knows that the water damage that you can clearly see is causing damage to your home is not good and should be fixed as quickly as possible. However, do you know that even the smallest water damages have the potential to cause serious structural and indoor air quality issues over time. SERVPRO Professionals have the equipment, training and experience to find and dry unseen water before secondary damages occur. Having the right equipment to use makes a significant difference when dealing with water damage. Here are a few examples of what our team uses to help any unseen water damage in your home:

Moisture Sensors are used to detect moisture in carpets, baseboards and walls.

Moisture Meters are used to determine the actual moisture content of various materials.

The moisture tester provides accurate readings, allowing SERVPRO Professionals to monitor the drying process.

Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO Professionals can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas. Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles.

If you are having any problems dealing with water in your home or property, call SERVPRO immediately so that we can help you make it “Like it never even happened.”


4/27/2018 (Permalink)

Water damage in your home or office? You could be at risk for mold growth - this topic is actually a lot more complex than you might think. So let the SERVPRO Professionals break it down a bit. 

"Last January 29th - Governor Andrew Cuomo signed NYS Senate Bill S3667D-2013 which will create Article 32 to the Labor Law. This article will establish the licensing of mold inspection, assessment, and remediation specialists and minimum work standards. According to the bill - the law goes (went into effect) 180 days of Jan 29th - which if calculated correctly would be July 28th 2015."

Now that this law is in effect - mold remediation specialists are required to have much more certification on their ends. The specifics about requirements to become a licensed assessor or remediator have been left to New York State Department Of Labor. But for homeowners, all you need to know is that any contractor that performs mold remediation/abatement services must be certified.

When should you hire a mold remediation company?

  • New York State has set fourth a guideline that whenever 10 sq ft or more of mold is found you should consult a mold remediation specialist.

Need a few more tips?

  • Request proof of pollution insurance
  • Request proof of workers compensation and liability insurance
  • Request employee and company certification.
  • Obtain a written contract for all work to be done and costs to be incurred.

Or you could just call our Team, our employees are certified mold remediators and stay up to date on all certifications and requirements set forth by New York State. Our team will continue to advance in mold remediation techniques as the industry advances each year.

Mold is a serious threat to home and office owners, so having professionals who know how to handle the job is crucial. We're just down the road. Give us a call and read on to learn more. 

Soft Contacts: Restore, Don't Replace!

4/18/2018 (Permalink)

When it comes to restoration, many people focus on the structure of the house or building itself. Browse around our website for even 15 seconds and you can rest easy knowing that this is our specialty. However, after the initial panic of fire and water/flood damage has eased, your next natural question is probably, “but what about all of my stuff?”

Meet our Esporta Wash System. By using Esporta Technologies we have been able to make the restoration process effortless and stress free from start to finish (Even for “your stuff”.)

Traditional Dry Cleaners typically can restore: 40% of soft contents

The Esporta Machines used by SERVPRO typically can restore: 85% of soft contents

Using an advanced system of hydraulic action our machines can force both organic and inorganic contaminants out of all your valuable personal belongings.

So what can be restored you ask? You name it! Purses, comforters, couch cushions, sports gear, boots, high school letterman jackets, clothing, linens, Valentine ’s Day teddy bears, and even your favorite pair of socks with the sharks on them.

In the past these items typically ended up in the landfill, but today this technology has literally revolutionized life after an emergency. We have saved our clients time, money and peace of mind after a loss.

Learn More:

SERVPRO Repair Division

4/16/2018 (Permalink)

Having a fire, water or mold damage to your home can be very stressful! While it is our top priority to restore vs. replace, every situation isn’t a best case scenario. Our goal is to prevent further damage from happening with a quick response but sometimes water damage isn’t found for several days, or fire damage was beyond cleaning due to severity.

In these instances we are able to offer repair services. We have highly experienced repair coordinators on staff that can assist with your repair needs following a fire, water, or mold damage to your property. We will work with your insurance carrier and do all of the coordination for you throughout the mitigation and repair process to help limit the added stresses of reconstruction.

If you have any questions about our services and how we can help, just call our local office, and we would be happy to assist you!

Thermal Imaging: Unseen Water

3/21/2018 (Permalink)

Commercial Thermal Imaging: Unseen Water Thermal Imaging from a Commercial Water Damage

When it comes to water damages, it is the water you don’t see that can make damage even worse than it appears. Hidden or trapped water that is unseen could potentially cause mold growth to occur and make restoration more costly. For example, if your property experiences a roof leak, pipe break, or appliance/sprinkler malfunction and water travels through multiple floor levels it could be difficult to identify if there is moisture trapped in wall / floor joists, insulation or crawl spaces.

SERVPRO offers FREE Moisture Inspections to avoid these issues! Our Franchise is now a Certified Level 1 Thermographer. We use the latest in thermal imaging technology to detect unseen water. Although a surface may feel dry, water could be trapped. Your SERVPRO Professionals can take non-invasive measures to properly identify and dry water affected areas. SERVPRO can be of service to Residential, Commercial or Industrial Properties. We know what to look for, and how to help to save your home or business time and money in the future.

Seasonal Snow & Water Damage

3/21/2018 (Permalink)

It has been a long and exciting winter in the Southern Tier as snow piles are still high in streets and on roof tops even in Mid March.

What risks you need to consider with roof snow build up:

1. Ice Dam formation

  • When warm air rises from your heated living spaces, it warms the shingles of your roof and the snow that covers it. This leads to snow melting and dripping down to the colder edges of the roof where it refreezes as ice. Once the ice grows thick enough, it backs up further snow-melt behind it, causing water to seep under the shingles, and eventually into your home through leakage points.

2. Icicle Formation

  • Icicles often result from the same kinds of conditions that cause ice damming. While they may seem harmless, they can actually damage shingles and gutters as well as break and fall on those walking below.

3. Attic Condensation Problems

  • When your roof is suffering from winter build-up, especially ice dams, there is a good chance that, just below the roof, your attic ceiling will have excessive condensation. Moisture build-up is no minor matter since this can lead to wood-rot and mold. Again, proper ventilation is the answer. However, in this case, it is crucial to plug any leaks in the insulation on the attic floor where moist air from below might enter.


Is there a concern for flooding from melting snow?

Although it may not be probable, it’s possible. If there is rapid snow melt from warmer weather and significant rainfall at the same time there could be a risk for flooding or flash flooding.

If you experience any issue with moisture or water, please call our office for a free estimate- We are always here to help!